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FAQ

What is the pillow made out of?

These high quality, hand-made pillows are constructed from 100% organic cotton jersey knit on top, soft but durable “Cuddle Bubble” for the back (to ensure a high “cuddle factor”), and filled with 100% Premium Fiber Fill.

 

Is the pillow washable?

Yes. Wash in warm water, go very easy on the soap. Dry on low heat.

 

What is the best digital format for my photo?

We prefer receiving the largest file you can send (max 2MB)as a jpg, or jpeg.

 

What is the Return policy?

You may return your pillow for any reason within the 30 day guarantee for a free replacement.

 

When will you ship my order?

We try to ship within 48 hours of receiving your order, provided there is no problem with your photo image file.